Medical Consent

By using Clinvi, you consent to receive healthcare services through telehealth — the delivery of care using electronic communications between you and a licensed provider who may be at a different location. You may withdraw this consent at any time without affecting your right to future care.

Your provider will review the health information you submit, may message you with follow-up questions, and will decide whether treatment is medically appropriate. All treatment decisions are made by licensed providers exercising independent clinical judgment; no outcome or prescription is guaranteed.

Telehealth carries potential risks, including limitations of remote examination compared with an in-person visit, delays in evaluation due to technology failures, and, in rare cases, breaches of electronic security despite safeguards. Your provider may determine that your needs are better served by in-person care and will tell you if so.

If your provider prescribes a compounded medication, you understand that compounded medications are prepared by state-licensed pharmacies but are not FDA approved, and that the FDA does not verify their safety, effectiveness, or quality before they are dispensed. Your provider will discuss whether a compounded medication is appropriate for you.

You agree to provide accurate and complete health information, to report side effects or changes in your health promptly, to use medications only as directed, and to attend recommended follow-ups. Withholding information can lead to unsafe treatment decisions.

You may ask questions about your care at any time through your patient portal. To withdraw this consent, contact your care team or email hello@clinvi.com; withdrawal will end telehealth treatment but your provider will help you transition care safely.